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Senate Veterans Affairs Committee Chairman Johnny Isakson of Georgia says timeliness of veterans appeals had gone over a year or two before getting a decision, better accountability and improved results to give veterans benefits on a more timely basis could come down to zero, not having the luxury of waiting on the battlefield, most importantly, the veterans are most important, the Department of Veterans Affairs had a good secretary in Robert Wilkie, and laws to get the bureaucracy to become a responsible organization to protect and deliver sought benefits.