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ENGLAND London Heathrow Airport EXT LMS crowds of passengers (whose flights have been cancelled due to strike) with their baggage standing at entrance to departure terminal PAN LMS passengers and baggage at terminal entrance (2 SHOTS) vox pops INT MS SIDE BA staff stand in terminal giving out packed lunch to stranded passengers TMS crisps and biscuits on table (for passengers) EXT LMS Gate Gourmet (BA caterers who have gone on strike) lorry along road PAN LMS Gate Gourmet lorry along road past group of striking workers standing at roadside PAN LMS crowd of striking Gate Gourmet workers (carrying Transport & General Workers' Union placards) chanting at raodside TRACK BACK MS striking workers, some with placards - "Support Gate Gourmet sacked workers" vox pop sacked workers Security guards and people milling about at workers' entrance to Heathrow complex (where Gate Gourmet have their premises) vox pop CMS letter from Gate Gourmet to sacked staff (saying they can appeal against the decision) held by worker PULL OUT vox pop MS SIDE Tony Woodlet (Transport and General Workers' Union) speaking to strikers SOT - you've done nothing wrong, you are good and loyal workers/ they want to bring in American-style union busting tactics, sack you and re-employ you, that cannot be right (workers cheer and applaud) LA LMS Gate Gourmet lorry entering Heathrow complex Sacked workers stand on grass at roadside waving placards and chanting (4 SHOTS) INT Andy Cook (Gate Gourmet) interview SOT - we are still committed to mediation/ this was not a situation that we wanted/ only workers who were part of the unballoted strike action have been sacked/ from our position this situation was completely unavoidable LMS stranded BA passengers standing in departures terminal PAN to unmanned British Airways check-in desks GV empty British Airways check-in desks LMS man speaking on mobile phone in fron of empty BA check-in desks GV empty departure terminal...