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Retail: B&Q announce store closures; B&Q store: INT Customers looking round in B&Q DIY store Customers looking at taps BV Customer talking to store assistant Screwfix Store: Staff at counter Vox pops customers SOT BV Customers looking at footwear Customers at counter Vox pops customer SOT Reporter to camera Locations Unknown: Set-up shots of Craig Phillips (DIY expert and TV personality) preparing wall for painting and interview SOT - don't think skills have been passed down from generations / my father and grandfather used to teach me with the tools / new generation hasn't got that so it is having a knock on effect on their diy skills consequently they won't be going to diy stores and buying tools and materials EXT Exterior of B&Q store INT GV Interior of store EXT Entrance doors and customer along INT Patrick O'Brien (Retail analyst, Verdict) interview SOT - they're against same problem as many of their competitors in diy sector, they've got too much space and too many large stores / they're falling out of favour with the way consumers want to shop diy at the moment EXT GV Exterior of Homebase store ZOOM IN 'Homebase' sign Shots of Craig Phillips sawing a piece of wood